YOUR MISSION

As Service Engineer your mission is to ensure the optimal performance, reliability, and safety of our cutting-edge medical imaging technology.

Your mission is to maintain, troubleshoot, and service our medical device, with a focus on ensuring their optimal performance, reliability, and compliance with industry standards and regulations, while providing exceptional customer service. As a service engineer, you will proactively identify and address challenges, contributing to a culture of problem-solving and innovation within the company.

YOUR QUALIFICATIONS - The things you have.

Knowledge/Experience:
x Bachelor in electrical or mechanical engineering or comparable through experience
x Fluency in English, written and spoken
x Working knowledge of Linux-based operating systems
x Experience with using and troubleshooting analog and digital electronics

Soft skills:
x Ability to work independently with a very hands-on mentality and a strong attention to detail
x Enthusiasm to work in an ambiguous start-up environment, flexible to adapt to rapidly changing environments and help out where needed
x Open to cross-functional teamwork, working closely with colleagues from R&D, sales, and clinical to deliver exceptional service in a proactive way
x Willingness to travel around Europe & US and visit medical facilities
x Ability to interact with clinicians and other hospital staff in a professional and customer-centric manner
x Enthusiasm to adapt to evolving technologies by continuously learning new skills or exploring unconventional solutions to complex problems
x Ability to create and document detailed service reports or procedures