Project description
Consumers are seeking experiences over products and industries are shifting from product companies to product/service companies. As the global market leader in the luggage industry, existing for over 110 years, Samsonite has served its customers with lightweight, durable and excellent products. And now it is time to start offering services which are at least as great and innovative as the Samsonite products are.

Passion for conducting research
Curious
Analytical
Open minded
Ability to work independently as well as in a team
Ability to work in a structured and organized way
Unbiased
Good written and verbal communication skills in English and the Dutch language
Strong problem-solving skills
Strong orientation towards customer service
Good communication and presentation skills, able to clearly and effectively communicate analytical content
High level of initiative taking and a professional attitude