ING wants to go into a complete new direction. They want to grow and compete with the big technology companies. All this to give the end customer a better experience.

ING and ORMIT are looking for 10 young talents for their 24-months Customer Journey Track. A unique traineeship to develop your leadership potential while working as an Customer Journey Expert on innovative projects within ING.

Are you the Customer Journey Expert we’re looking for?
-you can’t just let things take their course
-you understand the needs of a customer
-you see how to improve things
-you are prepared to take action?

In simple terms: Someone who makes the journey of a customer clearer, simpler and better. A process manager, product manager, formula manager and marketeer all-in-one.

What’s in it for you?
-Learning about all the different aspects of ING
-Working on a variety of projects. With impact on millions of customers.
-Increasing responsibility
-Redefine and improve the customer experience at ING
-Discovering what you’re really good at
-Learning to work in an agile way in multidisciplinary squads and tribes
-Receiving intensive coaching during your whole journey
-More than 20 days of tailor-made training

What after the 24-month Customer Journey Track?
-You start as an experienced Customer Journey Expert at ING
-Everything is possible at ING. The ball’s in your court. Nearer the time you’ll be able to identify the right role for you.

What we need from you!
-A master’s degree
-Maximum of 3 years of experience.
-In addition to Dutch or French, you are fluent in English
-You’re customer-oriented
-You’re full of enthusiasm, daring, drive and passion
-You like to take the bull by the horns and don’t wait for the go-ahead.

What you get from ORMIT!
-100% focus on discovering and developing your talent
-Be supported by a top team of coaches and peers
-Work at a Great Place to Work
-And all of that is paid for

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